Mercedes Lounge Suite

Afternoon, <br> <br> We bought a lounge suite from the house and home and complained about the seat's flopping. <br> <br> They sent people out to sort it out but still hasnt been sorted properly.<br> <br> either they replace the lounge suiet or they fix it. <br> <br> This was bought in December last year we going into month 8.<br> <br> The repair was done on the 3rd and 9th of July 2015, still not to satisfaction.<br> <br> This is not the same lounge suite we saw in the store, this seems to be a reject. <br> <br> Please respond asap.