LOUNGE SUITE

Hi, we placed an order for a Avalon Lounge Suite with Beauty at House and Home Rustenburg during week of 20 April, she provided me with their banking details to do an EFT.I battled to do this as she provide the incorrect details, my husband went into Standard Bank on 28/4 to pay the cash into their account. I was told that we had to wait 3 working days for the CASH to clear and they will then deliver.I have been talking to various people at the branch as the sales consultant is on leave. They kept on promising that the suite will be delivered. I phoned on Saturday (9/5) and was told that a suite was delivered from the factory.I have just spoken to the manager just to find out that the suite has NOT BEEN DELIVERED and that they are waiting for the truck. I have never received such bad service and will never buy anything from them again.The sales person has not yet phoned to talk to me about the sale, if I do not phone then I hear nothing.I paid R1500 for delivery extra but have not yet received anything.They wanted to bring a second hand suite last Friday just to keep my quite.I even lodged a complaint last week at they head office with out any success.This is bad service.