1 reviews | Active since Mar 2015
LG TV, disgusting service
I am extremely disappointed in services provided by the staff in the Hemmingways branch, I purchased an LG 50 inch plasma and when my contract was approved they didn't have any stock, which I accepted the display TV. sent the TV back for repairs as components of the device weren't working, they advised me that it will take two weeks. it has now been a month fighting for the return of the TV, today they told me I have to wait another three weeks or I can cancel the contract and lose all the interest paid for the current TV and start a whole new contract. what Bull#* is that. I stormed out of the store. disgusting how they rip people off while I was willing to understand and accept the fact that they give me a display TV at full cost and now this service. <br> <br> never again.
We acknowledge receipt of your complaint and quote Ref Nr 005650-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005650-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
