Lack of Service

I purchased a Bed and Fridge at the House and Home branch at Brookside Mall Pietermaritzburg on Account ... whilst paying for the services timoesly, I encountered issued with the fridge and bed and after having to wait and numerous calls an emails I was assisted and the products were replaced... low and behold I had the same issue a few weeks later ... this was 3 to for months ago ... I'm still awaiting replacements ... which they said they will.replace the fridge first as there was no stock of the bed which till now seems to be a issue... in December I was told I will get a call... nothing happend ... till I sent a email which was not responded to... the so called manager Sheldon was handling this issue... another gentleman called me and I told him I want to cancel this whole account even if I wasnt re_imbursed it was fine ... sheldon eventually called me pushing a delivery on me offering no apology or remorse... this was on the 30th of Jan after my email was sent the Saturday prior as I was busy he said he will call back and again didnt call ... only to have his driver call me on the 2nd of February once again push a delivery on me ... I clearly stated I wasnt at home and I wanted sheldon to call me to resolve the matter which is i wanted the service cancelled... i state again now in my previous mails I said if its cancelled and I wasnt re imbursed it was fine I even paid for last month and I was really understanding ... but the decorum in which Sheldon handled things was appalling.. I now want my money back since inception of payment and they can pick up the defective goods ... thank you