MC
Manuel C
1 reviews | Active since Oct 2010
14 Aug 2015, 11:32
Incorrect delivery
On the 3th of August I bout the Hugo MKII 3pce L/S Bomber at your Roodepoort store. The item was delivered on the 4th Of August.<br> Today I eventually unpacked the L/S and was disgusted that the L/S delivered and incorrect.<br> I received 2 left sides for the 2seater. I only recieved one set of \feet"and the other .<br> I now have 2 left sides "
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House & Home's replyOfficial
14 Aug 2015, 11:46Hello manny68,
We acknowledge receipt of your complaint and quote Ref Nr 007608-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007608-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,
House & Home's reply14 Aug 2015, 11:46
Official
Hello manny68,
We acknowledge receipt of your complaint and quote Ref Nr 007608-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 007608-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,