IO
Ishelone O
1 reviews | Active since Nov 2014
16 Apr 2015, 12:01
*********** Staff, Policies and Procedures
On 2 April 2015 I cancelled a transaction with House and Home. I paid a deposit of R5000 with my card. Sheila and Wendy from Admin and Finance dept informed me that it will take 7 working days for refund. I immediate requested a cash refund but they declined, although no policies exist or was presented to me. After 6 working days I went back to H&
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House & Home's replyOfficial
16 Apr 2015, 12:21Hello Ish01,
We acknowledge receipt of your complaint and quote Ref Nr 005895-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005895-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply16 Apr 2015, 12:21
Official
Hello Ish01,
We acknowledge receipt of your complaint and quote Ref Nr 005895-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005895-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office