LB
Lorraine B
1 reviews | Active since Mar 2009
27 Feb 2015, 19:34
I WONDER AT THE TRAINING STAFF RECEIVE
I asked for a cleaner for a ceran hob. Its not sold in the cleaning aisle next door at checkers.<br> She produced a master guard box of cleaning accessories for wood and stainless steel at R 249.00 !!!<br> The ceran cleaner is about R90. I said I doubted if I could use the products on my glass ceran hob as its sensitive to such cleaners but she was adamant and said that her bosses said that it is what she should recommend. What worries me is the poor unknowing sod that believes her sales pitch. I would be intrested to know what the brands think of this.
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Replies (1)House & Home's replyOfficial
28 Feb 2015, 11:57Hello lorib,
We acknowledge receipt of your complaint and quote ref no 005125/.
we have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House&Home/OK Furniture
Head Office
We acknowledge receipt of your complaint and quote ref no 005125/.
we have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House&Home/OK Furniture
Head Office
House & Home's reply28 Feb 2015, 11:57
Official
Hello lorib,
We acknowledge receipt of your complaint and quote ref no 005125/.
we have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House&Home/OK Furniture
Head Office
We acknowledge receipt of your complaint and quote ref no 005125/.
we have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House&Home/OK Furniture
Head Office
