I should have read the negative reviews about House & Home before buying from them...

I remember having brilliant service from house & home previously. Never had an issue and sales people were brilliant and after sales was helpful. My own fault I didnt read all these negative reviews of house & home before making a purchase of a new fridge. Within a month a brand new fridge isnt working as it should - the fridge portion is FREEZING :( - it sounds like a truck. I report to sales person and after chasing for 2 weeks, going into store they send so called hisense technicians to my place to 'FIX' the brand new fridge. Needless to say they 'fixed' it, scratched the surface of a brand new fridge and the best is to say 'oh sooory' when i point it out; tell me the fault was a manufacturing fault with the fridge but they've addressed it.....a brand new fridge!!! Now its randomly defrosting and spoiling all the food we put in there and again i have a run around to get some attention from Meadowdale House & Home to replace the fridge....i dont want a fix for a brand new unit that i paid for in FULL.... Chasing sales person again, escalating to manager (who previously himself agreed that my fridge would be replaced, but didnt).....just to get what i paid for....absolutely shocking and not what i expected from house & home....another unhappy customer it seems.