1 reviews | Active since May 2011
How ***********
On Saturday 14 March I bought a 2 piece lounge suite at the House and Home at 14th avenue, Roodepoort. I should have known I was dealing with *********** people when I was charged R19 999 instead of the advertised price of R13 000 for the lounge suite. And I still have not received my refund!!!<br> <br> But things got even worse when they delivered the lounge suite (which I had to assemble myself) at my home yesterday. The 3 seater was delivered correctly, but I was given a 2 seater with two right hand sides and therefore I could not assemble the 2 seater. The delivery staff have no intention of making sure they deliver the correct components. All they want is a signature so that they can get the on to their next delivery. Now how on earth must I use the 2 seaters??<br> <br> I tried calling the warehouse but nobody is answering the phone. <br> <br> Please correct your mistake ASAP!!!
We acknowledge receipt of your complaint and quote Ref Nr 005386-01. We have escaleted the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,
We acknowledge receipt of your complaint and quote Ref Nr 005386-01. We have escaleted the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
Best regards,
