House & Home/Sealy

Some eight months ago, we purchased a queen size bed base and matress, a big tv and a big fridge at the same time. About three weeks ago, the bed frame broke. We immediatelly reported the matter to them. After several calls someone called back saying it was not their problem. To assist, they wouyls alert Sealy who would inspect the bed frame. I have to tell you Sealy have NOT contacted us. House and Home do not return calls. Where do I go from here to receive fair treatment?