House&Home promises?
I bought my Muller&Haupt fridge from House&Home 30/3/2015.The rooflight is not working from the beginning October ,It is not a bulb but looks like LED ,My wife reported it seweral times to Hendrik and Sammy and also phoned Customer care a few times.Customer care asked for documents.They gave us a e-mail address to send it to.<br> [Email Removed] or [Email Removed] e-mails return as not delivered.My wife phone again and talk to Charmain and asked her to send me and e-mail so that i have the correct address to send the documents of proof and then could only reply on her e-mail.Nothing! it is already 10/12/2015.<br> Thanking You.Johan Park
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House & Home's replyOfficial
10 Dec 2015, 07:29Hello johanpark,
We acknowledge receipt of your complaint and quote Ref Nr 009184-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009184-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply10 Dec 2015, 07:29
Official
Hello johanpark,
We acknowledge receipt of your complaint and quote Ref Nr 009184-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 009184-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office