1 reviews | Active since May 2014
House & Home Mooirivier Mall a Total Disappointment
It has been long since I experienced such a lack of decent service delivery and efficient store management. After my cash purchase, I had to contact my saleslady, Elisa, and eventually the store, on a daily basis to enquire about delivery of my goods. After speaking to the manager, Monique, who had somewhat of a bad attitude, but claimed her effort to help, whoop-whoop, delivery finally made - IN BOXES - with the promise that someone would be over the next day to assemble the furniture. Exactly another week later now, with daily phone calls to the store and messages to my saleslady, 60 000 excuses and promises each time, absences of the manager Monique and assistant manager Rentia, I am still staring at thousands of rands' worth of furniture wrapped in BOXES, despite all Elisa's efforts, even after hours, to assist best she could.
