AB
Anton B

1 reviews | Active since Jan 2014

26 Jun 2017, 13:11

House & Home **** Warranties

<p>I just email Western Cape Protection but posting on Hello Peter might be of great help...</p> <p> </p> <p>Beware of House & Home...</p> <p>Email I just send to Western Cape Protection, they also very good on dealing with ********** companies like House & Home...</p> <p>I have a complaint against House and Home Tygervalley, our bed base broke and it is still under warranty. I phoned on Tuesday 20th June 2017 and ask House and Home to replace our bed base, I spoke to a man called ... he said he will sort it out and call me back. He never did. The next day I spoke to ... and she said they must phone the supplier and the supplier will only be available on Friday 23rd June, and he will phone me Monday 26th June before 12:00pm, I ask her what must we do till then, sleep on the floor ? She said she don’t know and laughed and said make a plan… Monday 12:00pm came and gone. I spoke to another lady because House and Home don’t know where ... is, but she told me that particular base is discontinued and I have to wait another few days. I told her we can’t sleep on the couch anymore because my wife’s back is suffering, so she put me through to ..., the Manager, he said he will try to sort me out and phone me back today, but this promises like these is going on for a week now, so I really need your help protecting me against House and Home’s **** warranties.</p> <p> </p> <p> </p>

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Anton B's update27 Jun 2017, 08:52
Reviewer Update

My bed base was replaced last night after 6pm. Not sure if it was Hellopeter, or just individual brilliance from Johan (Manager). Thank you to whomever. Sleeping on a bed, first time in a week, feels awesome!!!