HOUSE & HOME CAPE GATE - POOR CUSTOMER SERVICE

I paid for a dining room set on 16th December 2020, on 17th I received a call to confirm delivery on 18th Dec 2020. No call no delivery on 18th. I was then told my dining room set was delivered to another customer who paid first. The Sales Manager at Cape Gate House and Home named Esmerelda has no customer service skills. To date no apology or explanation. She offers a damaged demo unit that is on the floor at a discount as a solution as there is no stock. That too via a sales person. Pathetic sales manager. It is shocking how people become managers with such poor management skills. Least of all communication skills. #management #qualifications #howdotheygettheirjobs