House & home Brits

On the 1st of April this year I took my laptop in to house and home for repairs because it had a hard drive problem. They did everything they were supposed to do, they took my numbers and they gave me a receipt showing that I submitted it. When I submitted it, it was still under guarantee. It's now June the 28th and I still don't have my laptop. I complained in May and I talked with the store manager who assured me that my laptop will only take two more weeks but I still did not get it. It's June 28th today, which makes it 3 months in total since I took my laptop in and I still do not have my laptop. The lady I was in contact with at house and home told me 2 weeks back that they have paid the supplier to fix my laptop but the payment still has not reflected. It's been three months now I've missed out on job opportunities as a result of this and I still don't have my laptop. So if you can help it stay away from house and home Brits, their customer service is the worst and they not care about their customers. I am bored beyond measure, I am tired, I just want my laptop back at this point and no more promises.