House & Home Bad Services

I Phone teh House & Home Alberton and request the stock availability on a Defy Washing Machine. TH spoke to a sales consultant that said to me she had only one available. I said she must Keep if for me, I will be there just after 15:00pm this afternoon Wednesday I will pick it up. When i came there at House and Home. I ask for the Lady and I was point to her desk. When i get there the first words was, I have sold it and I can only get ten Washing machine the next day that afternoon. I think that is BAD SERVICES from the store House & Home Alberton