DN
Dhaven N
1 reviews | Active since Oct 2009
16 Apr 2015, 09:34
House and Home Yet Again
All my items were returned on Saturday 11/04/2015, I went in and saw the Store Manager Thane and a refund of R15099.00 was processed, he also promised that it will take 3 working days for the money to reflect in my account, So do the maths , hence my complaint. The last time I was told 3 working days it took 10 days, please get your act together as I have reached my limits.
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House & Home's replyOfficial
16 Apr 2015, 10:08Hello Dhaven,
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply16 Apr 2015, 10:08
Official
Hello Dhaven,
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005687-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office