HOUSE AND HOME WHAT A DISGRACE

This is the most pathetic service i have received ! And there after even more terrible after complaining and returning products for the 3rd time!

They just treat you worst after complaining

I returned the 1st tumble dryer machine due to misalignment of the drum after they sent there specialists to repair it 3 times in a row! There after i returned for a credit , I had to purchase another machine in store due to my credit , so i paid in R3500 for a 5 in 1 machine which was another floor item that i returned the following day due to loud unbearable noises! So i went and returned the machine by my self because they 1st wanted to send a repair guy(what nonsense is this) Brand new machine being worked on…?

So i requested a full refund and decided to rather buy online due to poor quality machines and bad after sales service ! Oh gosh now it even became worst!

I ordered the 3 rd of December 2022 And had to follow up by myself in January the 5th And the manager Esta was so unprofessional trying to make up time and stories about who is at wrong and who not after i only wanted my machine and didnt want small talk!! So the delivery guys came on the 7thJanuary Only to find its not the machine inordered

Its now the 18th January and still i have to follow up , because they dont come back to me with answers or delivery dates!!

And today they made the best excuse ever 😡 The machine isn’t manufactured anylonger ! What a load of lies i just webt online and saw that the machine they have shows availability and stock!!!

This is a joke!

I dont want stories I dont want refunds

I WANT MY MACHINE AS DISPLAYED ON THE ONLINE ADVERTI*****T AND AS ORDERED and paid for!!

And i want them to collect this machine they wrongfully delivered asap

And now they want

Now weeks later i stil