House and Home Sandown are very ***********.

Good day

I have an account with house and home Sandown. In March I received an sms that I am in errors for R20. Later that day I received a call and I told the lady that I am not in arrears I made a the payment on the 02 March 2024. The next day I received a call from another call from another and I explained to her that I am not in arrears and she will rectify the issue. On the 13th of March 2024 I was still receiving calls. I then sent email with a proof of payment to Candice Lakey (Stats Clerk). It was after I had app**** for something and I got rejected because I am in arrears with house and home. I called house and home this morning and also re-sent the proof of payment to kgpieterseen and she told me that it's not guaranteed that the issue will be rectified today (An updated statement). Meaning now I'll surfer because of their incompetence. I am very fustrated and being mad is an overstatement. My account number ***