House and Home Roodepoort full of Lies

I bought a chest freezer on special on the 25th of March 2023 today is the 3th April 2023 and I have not recieved my order. Mpho the sales rep pretended to be the store manager and **** to me making promises for over a week. Today I finally spoke to the real store manager and I have to wait till Thursday to get my freezer. I am not desperate for a freezer to an extend that I can accept this horrific treatment. I want my money back.