House and home online shopping a ****.

House and home online shopping a ****. On 24 Sept 2022 I placed an order #*** online and paid in full. When I ordered nothing said no stock available, after numerous follow up, i was told 7-10 working days lead time. After 10 days, I followed up and response was arrogant and insensitive, but they said stock received and I will be notified to collect. checked again 2 days ago and I'm ignored. Value of my order is small but I bought the iron because I need it. What if I had bought for a bigger amount to get such treatment. You are very unprofessional and are great at poor customer service. You have lost a customer and I have bought quite a few times from your shop in person. I will also be sure to share my experience of you with my circle. All because such a huge company ******** R279 from me.