House and home Mooi River mall The sales consultant was so friendly and helpful leading to the sale, Once I paid there were no follow ups made concerning the delivery

House and home Mooi River mall The sales consultant was so friendly and helpful leading to the sale, Once I paid there were no follow ups made concerning the delivery. I had to call and find out myself. Purchase was done on the 29/11/2023 and I still haven't received my purchase till today. I followed up they said it was used as a replacement for another customer, who's was damaged instead of delivering mine