House and home

I bought a lounge suite and the lady there said I can collect it on Saturday then canceled that I come on Sunday from 13h30. Got there around past 14h000 she tells me they are closed. I'm not happy about the service cause I was there one making follow ups with my airtime. Now I have to make arrangements for the following day, petrol and time doesn't come cheap. I want make an purchase at house and home Westgate. Bad service 👎