Horrible service, lack of communication and non delivery

I bought couches on the 26th of November, they didn’t say anything about delivery until I called them on the 9th of December after which they called on the 11th to say I’d called to arrange delivery on the week ending 18th, this didn’t happen I called again on the 23rd of December spoke to someone named Kabelo he said he would check with their warehouse and get back to me the following day but didn’t happen either. Again on the 24th of December I called requested to speak to someone superior to consultant to maybe arrange exchange of the couches to something they can actually deliver because she said they over sold those couches and their suppliers would only deliver in January. The supervisor lady requested to check with warehouse for alternative and get back to me to this day I’m still waiting. They’re horrible at customer service and communication. Honestly I would advise anyone to think twice especially on their online store.