Horrible Service

Horrible service I am very disappointed with the service I received at House & Home. I did a laybye on a stove in January. I have been paying for the past 3 months. I didn't have any issue until I wanted to pay up my balance and the stove. They are now telling that the stove is not in stock. They are saying that it is not available in the country anymore. Why did they make me pay for a stove if they knew that there was no stock. There are no terms and conditions that were given to us to read before us taking the laybye