Horrible poor service

Our company purchased a 226L Defy DAC449 Fridge for the company.

Sending the proof of payment to the branch we were informed it will take 48hours for the payment to reflect at the branch.

Phoning the branch on Wednesday 9/6/21 the manager or salesman was not available to assist. I phoned on Thursday 10/6/21 still no manager available. Eventually i spoke to Kgomotso who confirmed no payment reflecting.

Today 11/6/21 still no assistance and i was told to phone customer care were as you have to leave your details on a answering machine for feedback. Totally unprofessional. After 5 telephone calls and complain on their website still no assistance.

We have never come across such terrible poor customer service and will most definitely never purchase anything from the House & Home group and will inform people of the poor customer service.

House & Home you have lost a very good customer