HORRIBLE, FRUSTRATING EXPERIENCE

On Thursday afternoon, 29 November 2018, I bought and paid for a KIC chest freezer (metallic, 207 litre) from House & Home in Centurion Mall. I also paid the additional R300 delivery fee in advance.

Despite numerous phone calls and queries, I have reveived NO feedback on when even to EXPECT delivery of the freezer. This, even despite explaining that I need the freezer urgently to prevent large quantities of cooked food in my fridge from going "off".

Up to now, on Wednesday afternoon - 05 December 2018, I still don't know when to expect delivery. Communicating with clients that already paid, seems to be an impossible task for these people.