higher disappointed house and home shopper

I went to house and home gateway - 1st the sales person gave the incorrect price of the bunk bed that I purchased - when I went back to query - the manager and the lady at reception were extremely rude and unco-operative - I was then referred to the manager Sashin Veeran - he also didnt seem like he wanted to help - he told me he cannot do anything about the incorrect price given by his salesperson and then dismissed us. I then get a call from the sales person Buhle - who admitted giving the incorrect price but claimed that she was unable to do anthing about it. Furthermore if I wanted to cancel I had to come into the store to do the cancellation and they do not do refunds to cards - they would cancel and then when they had cash they would call me to come and collect. Then I asked about the assembling of the bunk the warehouse delivery guys tole me to call the store manager - Buhle the sales person tells me to speak to the delivery guys....I mean this is DEPLORABLE SERVICE...these people and bringing the name of this well known store down...I am so disappointed at this stage .....I probably will not shop there again