RM
Robin M

1 reviews | Active since Feb 2015

23 Feb 2015, 15:37

Great Service

The blades on my fan broke yesterday. Took them in today to see where I can replace them (the fan is out of guarantee now). Papaki said he will phone the suppliers and see what can be done. He called me within half and hour! Great service! Unfortunately, supplier said the blades need to imported and would be more expensive than buying a new fan (how crazy is that?). But thumbs up to Papaki for his taking ownership and getting back to me so quickly. Much appreciated!

0
Replies (1)
House & Home
House & Home's reply23 Feb 2015, 15:51
Official
Hello robmcshane,

Thank you for taking the time to inform us of the good service that you received from Papaki at our Centurion branch. Your compliment has been forwarded onto Senior Management for their attention.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office