Goods damaged bfore guarantee expires no assistanc

I purchased a bed to the value of R3000 from Game Shelley beach in November 2014. I paid cash for the bed, and when the bed was supp**** it was not supp**** with the legs for the base to hold the base up. When I contacted House and home they asked me to hold it up temporarily with bricks as they were out of stock on those legs for the particular bed. I then did as I was asked and held the bed up temporary with bricks. I was contacted by House and home early in May 2015 to come and collect the legs for the bed which were still incorrect. Today the bed has now collapsed from standing on the bricks and the frame that holds the base together has cracked. I went back to house and home and refused tog et any assistance from the Salesman Tallian as well as his manager even though the bed is still under guarantee. I am thoroughly disappointed with the service that I have received from this store. It is completely unacceptable that customers are treated this way. When one makes cash purchase you would expect that the after care service to be excellent, but it seems that they have the attitude that now that they have received their money and despatched the goods they don't care.