From bad to worse Canal Walk Checkers

The canal walk store is going from bad to outright awful.

From staff completely ignoring the company's policies. My personal highlight is was a staff member packing the cigarette counter full of her shopping in front of the sign that clearly states that only a maximum of three items are allowed to be purchased per customer. But not for staff as they were far happier having a chat than worrying about the customers waiting. I still have photos to prove this. Today a cashier decided to charge me for 2 cool drinks an honest mistake. What gets me is instead of apologizing and correcting the issue. I'm told to go to the cigarette counter to get my refund as I have to fill out paperwork. Now I'm delayed all for an error that can happen but should not have, and no apology. I've stood in the store calling the store to get service from the deli staff who were to busy talking. It took 3 tries before the phone was answered I have brought all these issues to managements attention to get the same BS line sorry we will deal with it. Really I have yet to see a change. The store recently spent a fortune revamping its a pity the staff completely disregard the customer and make you wonder why you bothered to walk in and spend your money there. I don't expect silver service but I do expect to be treated with some respect. Lastly I'm not sure you are aware or perhaps don't care the service the average checkers cashier gives is often used in the training of staff as an example of what not to do. I expect nothing from this but I needed to rant. Thanks for reading