Fridge

I had a bad experience with Defy Fridge which I bought at House and Home. I bought the fridge on December only to find that there was no gas which led to damage of the food I bought. I went to see the Store Manager about this damage and he said that he was not able to refund my food however they send a technician from Defy. Indeed he was sent and he discovered that the fridge didn't have a gas hence the damage. He then called a Rap of Defy whose name is Andre and he then said that they will replace the fridge. The Defy Technician whose name is Danie refered me back to the House and Home Kimberley and they then said that they will order a fridge for me not later Thursday because they were expecting a stock on Thursday. When I got there I now have to wait another two weeks. Now my question was between today and 31 January 2025 what do I do. Based on the above I then directed them to refund me and I will discourage any one who wants to buy at House and Home Kimberley based on the bad experience I received.