Extremely Poor Service and Lack of Response from Head Office

I am incredibly disappointed with my experience applying for a House and Home account at Centurion Mall. After being approved and having my employment confirmed, I expected smooth and professional assistance from the Head Office consultants. Unfortunately, that was not the case.

The consultants have been completely unresponsive, and despite numerous attempts to reach them at their contact number ***), there has been no answer. It feels like they all go to lunch at the same time, leaving customers hanging without any support.

This level of service is unacceptable and reflects poorly on the competence of the staff involved. I hope management takes this feedback seriously and improves customer care because my experience has been nothing short of frustrating.

Honestly disappointed.