DG
Danielle G

1 reviews | Active since May 2018

20 Jun 2019, 21:24

Excellent customer service after receiving a faulty fridge

I would just like to share my amazing experience I have encountered at the House & Home Blue Route Tokai Store. My husband purchased a fridge on Monday 17 June 2019, apon setting up the fridge we discovered that there was something wrong with the freezer compartment causing the freezer not to freeze up. First thing the next morning I contacted the store, I was assisted by a gentlemen named Lyle and and a lady named Logan whom was very helpful and tried to resolve my query asap. I would like to give a special thank u to the Branch Manager Lizano who almost immediately sorted out my query, he even had my new fridge delivered bearing in mind that the first fridge we collected ourselves. Thank u for your excellent customer service I would definitely recommend my faliny and friends to purchase at House & Home Blue Route Tokai

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