Dont want to change damaged goods since delivery

My couches and my dining room suites are damaged from the day it was delivered I phoned wendy that was the branch manager at that time to explain to her that my couched and my dining room table are damaged , she said she will report it and have a new one delivered that happend in August 2015 December 2015 I went back to the store after many phone calls I have spoken to DUDu Who helps me a lot she put in my complain and now at march and they phoned me this morning and said they are not replaceing it as my complaint was made long after but i have phone the complaint in the same day of delivery , <br> <br> This is UNACCEPTABLE I WILL NEVER BUY ANYTHING FROM THEM AGAIN!!!! This is my second situasion with House & Home .<br> <br> I want my Couches and my Dining room table replaced ! <br>