Don't ever purchase anything online from House and Home!

I purchased a Hi-Sense side by side fridge from the House and Home online store on the 23rd November. At this point, the online store did not indicate that there was no stock available, and my payment was received. I have to date, 14th December 2021, not yet received my fridge. Whenever I try to call the online customer care line, there is always a "high volume of calls" even at 08:00 in the morning. We tried contacting the store to which the fridge was meant to be delivered, they cannot help us due to this being an online purchase. I eventually received an email on the 3rd December from the online store after lodging a complaint on their website. They indicated that they were waiting for stock to arrive, which would be in "next week". Called again, they said they have no stock and it will hopefully be this Friday, 17th. We are now almost at a point where an entire month would have passed since I purchased and paid for the fridge. This is ************ behaviour for a supplier to accept payment for a sale that they cannot honour. Their website should immediately indicate that there is no stock available to allow the customer to make a decision to purchase elsewhere. I am truly disappointed in their service.