Dont buy a sealy product at house and home!

I made a complaint about my sealy mattress. I went back to the store and so a sealy guy came to look ar my bed and said it needs to be replaced because of the bed being only 8 months old! I got a response from sealy to say that they will exchange my bed. This was in november. On the 12 of november i recieved an ref number to tell me to contact the store for my exchange. This has been going on for 3 months now and nor sealy or house and home knows where my bed is. An exchange on your house and home terms usually takes 21 days, so if they can count this is way more than they stipulate. They can do what they want and the customer has to settle for what they think is right. Your staff keeps passing the buck, your staff is lazy and has no clue to what to do because your training program lacks! If i dont pay my account you want to black list me and so on but if you dont want to provide a service or after hour service i must just keep quiet and bite my tongue! Enough is enough. I want my badly made sealy bed exchange which is under warranty and im tired of waiting. What are you going to do about this. Ref 143086