DO NOT BUY FROM hOUSE AND HOME!!!!!!!!!!

We bought a tv at House and home Kolonade , they showed us that the tv is working and then asked my husband go around the store and load the tv at the back side , my husband then did so . We got home , off loaded the tv and opened it , we were so excited ! When we turned the tv on , the screen was broken on the inside , the box has no damage to it , so this means that the tv was not damaged on our way home . we requested video footage from in store to see if they damaged the tv when they put it back into the box but they refuse to give us the video footage . We now sit with a broken tv in a box ! They said we must phone Samsung to fix the tv , we did that and Samsung gave US a quote to fix the tv , i think its fair if House and home at least pay half of the Quote to fix the tv . Samsung also mentioned that they do not have the parts in south africa to fix the tv . On house and home's terms and conditions it say that if the product is still under guarantee , they undertake to repair the product within 21 days. Hoever , if the supplier (Samsung) or the repair agent cannot find the necessary parts within 21 days, the Supplier will exchange your product with a similar item . We phoned Samsung , they said the tv guarantee is canceled because there is physical damage to the Tv , which I understand 100% but the physical damage was from House and home , because if it was us , them the box would also be damaged. i think this is very unprofessional and a **** . We will not sit back and ignore this , this is the worst place to buy from ! I want them to replace or Repair the TV !!!!!!!!!!!!!!!!!!!!!!!!