Dissatisfaction over a Malfunctional Samsung Curved Smart LED TV

I was misled to buy a malfunctional 48'' Samsung Smart LED Curved TV from House & Home for R10 000.00 on promotion. After using it for few months the TV started giving me problems among them Switching on and Off, The software was problematic, the Smarthub was not working, Signal Loss, The remote was working on and off, Connectivity and configuration problems and many other problems. Since 2016, i engaged House & Home and Samsung to no avail. They took it for repairs to Pretoria TV Appliance, the problem persisted even after repairs. Moreover, Pretoria TV Appliances kept quite and i had to follow up after months only to find them using my TV. Upon collection some of the things-covers, *****s and other cables and external connections which went with the box were missing. As replacement, I was given covers taken from another client's Sonny TV. *****s were later replaced after i indicated that i don't know where to buy them. Their receptionist was so ******, she denied me entry into the building to see the manager and handed me *****s from the entrance. At the moment i took the TV back to House & Home. It now over a year of toiling over this problem, they refused giving me a replacement, I'm informed it has been taken back to Pretoria TV and Appliances. It's months now, they took the TV, they took my money, I'm left with nothing. Each time I call House & Home I am told the person in charge is off. I feel ******. Ever since i have been visiting the store the Branch Managers have always maintained they don't know and they can't help me because the product is for Samsung. If one calls Samsung, they insist in giving a reference number or taking the TV back to Pretoria TV Appliance for repairs. Alternatively their staff provides Telephonic instructions and this has not worked since May 2017. Access to Senior management is denied by their call center staff who insists on assigning a case reference number. I have wasted a lot of money in airtime and transport following up on my TV. I feel like I am trapped in vortex. House & Home promised a replacement but since then each time i follow up on progress the person in charger (Papaki) is always off coming "next week".

I do not know what to do, the TV and the money both gone!