Disgusting Telephonic Service

I made a call at the Greenacres Store for washing machine since i wanted to purchase one regarding what i saw on their website then the consultant asked for my cellphone number since she wants to make sure if they really have stock or not. Few minutes after my call she called back and told me they are still waiting for the stock from the supplier. I was looking forward to buy 10 kg Defy Top Loader which I saw on their website then I heard they don't have stock, they are still waiting for it. Secondly I called to ask about the 13 kg which is not far from the price of the 10 kg, as I was still asking the consultant dropped the call. I called again and told the consultant someone dropped my call while I was asking then she rep**** "okay", then the call was referred to a guy consultant then I asked about the 13 kg he said they don't have. Then I asked him again " so you don't have any stock of washing machines?" he rep**** "jah, sorry" and I said okay he dropped the call too. Imagine that customer service!!!! Tell me now if i was at the store what type of customer service will i get??!! And what is a difference of a customer service when a customer is in front of you and telephonic?? Getting annoyed of the customer calling and asking , having an interest for buying your stock?! I am really disgusted with your service , it showed me a lot. That you only respect and give a well customer service just for business not that you are passionate of your job!! Re-educate your staff about customer service, money is not more than your service!! Not interested on buying anymore at your business!!