1 reviews | Active since Jun 2022
DISGUSTED, HORRIFIED, PATHETIC...TO SAY THE LEAST
Pathetic - House & Home Mayville! I app**** for a furniture account about 2 weeks ago as I have no credit and thought this would be a great way to build a credit score. The app was processed and I was asked to come into the store a second time to confirm the applicant details. Upon arrival and waiting 20 min for Daisy (Tsholo) to pitch up after being who knows where and she was not in the store, I voiced one of my concerns which is that the POA on my bank statement is not the same as the delivery address, will this be a problem? I was informed a second time "No Ma'm this will not be a problem." Yesterday I went back to sign the final contract etc, YET AGAIN I voiced my concern about the delivery issue and was putto ease, "No Ma'm it will not be a problem, you can confirm the address with the delivery guys when they call." Received the delivery call about an hour after leaving the store, confirmed the address and guess what? Of course, the delivery address is a problem, then the sales executive had the audacity to try and make it sound like it was a misunderstanding when I was in store 3 TIMES AND VOICED MY CONCERN 3 TIMES! The two addresses are 3 km apart. I explained to daisy that this is my first time doing this and I am rushed into a sale but an *********** sales lady without a proper explanation of the whole situation. Now it is costing me extra time off work, extra money and an unmeasurable headache. I have also requested a call back FOUR TIMES NOW and still nothing. House and Home Mayville, you are pathetic, I am disgusted at the way you treat your clients after a deal has been done and I regret ever doing business with you.
