LB
Louis B
1 reviews | Active since Apr 2013
23 Sept 2019, 12:40
Disappointed Customer of Lamar Coffee Table
I’m very disappointed with the lack of client care from House & Home Menlyn Branch. Bought a Lamar Coffee table on 27 August 2019, which was unassembled in a box. Only opened the box around the 08 September 2019 because I was in the process of moving house. Once I opened the box, I discovered that the table parts was full of scratches and damages. I did approach the store and I was told that I missed the 7 day exchange period. I really feel aggrieved with their lack of understanding and not even trying to accommodate me or leave me with a solution. Now I’m sitting with a coffee table that I can’t use and House & Home just feel it’s not their problem anymore.
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