Disaponted at the service given

It is shocking that when you buy an item in the store you receive a warranty for a year or two, once the item is damaged you get told of other things that was not stipulated upon purchase<br> <br> House and Home Menyln is super disappointing, I always though it was different from other stores but its just the same. What's worse is even the appointed customer relations officer fails at explaining and giving proper feedback. I am disappointed and disgusted and the service receivede