DB
Desiree B

1 reviews | Active since Aug 2015

17 Mar 2016, 12:23

DEFY C250 FRIDGE

After buying 2 DEFY C250 FRIDGES from HOUSE & HOME N1 CITY I am stuck with the exact same problem I had when I purchased the first fridge... Freezing inside the fridge area, dripping of water into the veggie crisper as well as wet floor in front of the fridge!!!! the doors were replaced as DEFY thought that was the problem(saying the rubbers did not seal properly)<br> <br> I need HOUSE & HOME to sort this out URGENTLY, I purchased both the fridges cash. I NEED PROPER SERVICE

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Replies (2)
House & Home
House & Home's reply17 Mar 2016, 12:38
Official
Hello debalie,

We acknowledge receipt of your complaint and quote Ref Nr 01040-01. We have escalated the matter to Senior Management for further action.

Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home
House & Home's reply25 May 2016, 06:14
Official

We believe your complaint has been resolved and thank you for bringing the matter to our attention.

Kind regards

Margaret Hills