Damaged R12000.00 Fridge and bad customer service

I bought a Fridge at House and home on Saturday morning 9:15AM.<br> The fridge was on special and should have cost R11999.00. But then I was told that they ask a delivery fee of R250.00 in Bloemfontein. Which is outrageous against other supplier that do not ask more than R150<br> <br> The display fridge was the only one they had in stock and I asked for discount since its already open. They told me they can not give me discount since its already marked down.<br> I asked them for free delivery then and they said no.<br> <br> I also warned them that if the fridge was damage when it reached my house I will not accept it.<br> Then they send to small guys to deliver the double side by side fridge that is very heavy. The fridge wasn't even in a box to protect it. After they had loaded the fridge of the truck it was dented and damage on the side and the bottom. I tried phoning the manager but he just doesn't answer his phone.<br> <br> This really the worst service I have received in a long time for a cash paying customer