GH
Graeme H
1 reviews | Active since Apr 2015
07 Apr 2015, 12:46
Damaged Goods After Repairs
Took my Samsung 51 inch Plasma TV in for repairs and paid R5325.00 to fix a cacked screen. Upon collection it was cracked on a different spot. House & Home refused to take responsibilty for the damages and expect me to pay again. This is insanely unacceptable when I know I didnt cause the further damage. <br> <br> I will not suffer due to their negligence. I will not leave this until I receive what I paid for.<br> <br> <br> <br>
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House & Home's replyOfficial
07 Apr 2015, 13:32Hello Grae24,
We acknowledge receipt of your complaint and quote Ref Nr 005707-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005707-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply07 Apr 2015, 13:32
Official
Hello Grae24,
We acknowledge receipt of your complaint and quote Ref Nr 005707-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005707-01. We have escalated the matter to Senior Management for further action.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office