Damage goods

Purchased leather lounge set from them in July 2019. When cleaning the set I notice a peal on the corner unit. Called the store spoke to the manager complain was logged. No respond from store called and spoke to area manager no luck called head office rude agent told me to the regional manager which in turn asked Chris to contact me which was the 12th Dec. Last week I had to call Chris to ask him when is he coming to see the set as promised. Today I send the regional manager a wtzup asking when the complained would be sorted. He rep**** saying the store will call me. The store calls me to say that Chris looked at the pictures I send the store and says it's customer wear and tear and that I must pay the store 3000 rand to repair the set. It's a disgrace that I paid 27 thousand rand and 4 months it's damage and he can see from picture customer to blame. This is the worse service I have encountered in a store and I am the type of customer that prefer to buy cash to avoid HP. The store is in for one big surprise if they think I'm going to pay 27 thousand and then in turn pay an additional 3000 for they junk.