MR
Mashapa R
1 reviews | Active since Mar 2015
18 Mar 2015, 17:36
confirmed the stock but after paying the stock is
I'm not happy with what happened at Richards Bay branch Boardwalk Mall, I bought a fridge, I asked before buying whether its in the store, the sales man went to check it then confirmed_ all was fine went to pay cash. Then now I called in my delivery whom I paid him to take my things to home. Then the dispatch Manager tells me that the fridge has a fault and he will deliver it on thursday to me. I asked him why didn't you guys inform me before that there's no fridge in good condition, he couldn't explain _ now I luz da money I paid 4rm my private delivery bcuz of the dispatch Manager's incompetence. I'm not happy with the service I got and I discard my future wth this company
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Replies (1)House & Home's replyOfficial
19 Mar 2015, 08:08Hello M***,
We acknowledge receipt of your complaint and quote Ref Nr 005454-01. We have escalated the matter to Senior Management for their urgent attention and assistance.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005454-01. We have escalated the matter to Senior Management for their urgent attention and assistance.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
House & Home's reply19 Mar 2015, 08:08
Official
Hello M***,
We acknowledge receipt of your complaint and quote Ref Nr 005454-01. We have escalated the matter to Senior Management for their urgent attention and assistance.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
We acknowledge receipt of your complaint and quote Ref Nr 005454-01. We have escalated the matter to Senior Management for their urgent attention and assistance.
Kind regards
Margaret Hills
Customer Relations
House & Home / OK Furniture
Head Office
