CONCERN WITH CREDIT APPLICATION

I am writing to express my concern regarding my daughter's recent credit application experience at House & Home. She app**** for credit to purchase a fridge and provided all the necessary documents, including her ID, payslips, and other required information. However, her application was stopped solely because she could not provide a landline number for her employer.

She works for a company that operates exclusively with mobile phone numbers, which is becoming increasingly common in today's business environment. It is deeply concerning that young professionals, who meet all other financial criteria, are being denied opportunities based on outdated requirements.

Could you please clarify why a landline number is still a mandatory requirement, and whether there are alternative solutions for applicants in similar situations?