Complaint

Very angry and so upset. Since yesterday my wife is struggling to purchase a recliner set from House and home Richardsbay. First they did not have stock. Then we could transfer money into the bank and have a set by Wednesday. Because off loadshedding and Richardsbay has been without electricity for about 6 hours. Payment could not been done. This phoning we phoned and was told there is only one set left. They cannot keep it for us to go in and pay. So we did payment online. We phoned Pieter just so he could tell us even though payment has been made maybe by next week Friday we will get a set.

So this is not the 1st time it's happening. Last year a purchase a washing machine and deep freeze and had to wait one month.

Pieter has no customer skills and he does not care cause nothing happens to him. He had a customers product for 10 years without refunding him.

They must rather close house and home endless problems. No customer service. Even if you pay cash you get treated like nothing.